There’s one fundamental thing that almost every social housing organisation in the UK is getting wrong with their social media.
In this free webinar you’ll learn what that is, how to get it right, and you will change how you think about your organisation’s communications.
Ever wondered why your housing association’s social media doesn’t get much engagement?
Think there’s too much negativity on your Facebook page?
Want to know how you can support and lead your comms team to turn your social media in a thriving community of positivity?
You’re not alone.
Learn what you need to do to turn your organisation’s social media around: from ghost towns and slanging matches, into thriving communities.
Join one of the UK’s leading social media experts, Hel Reynolds, for a thought-provoking talk that will show you what you can do to make your social media an asset to your organisation, and the people you serve.
Enter your email address below to get the video sent straight to your inbox (check your spam folder if you don’t see it!).
The Essex Climate Action Commission is launching its report at this online event to mark the end of its first year advising Essex on how best to reach net zero.
Since it was established and met for the first time in May 2020, the Commission has been discussing what action it recommends the county of Essex should take in order to tackle climate change. This event will launch the report which will reveal the Commission’s key recommendations on a number of key themes:
Transport
The Built Environment
Energy and Waste
Land Use and Green Infrastructure
Community Engagement
We all have a role to play in taking action on climate change – join us at this event to hear the Essex Climate Action Commission’s views on how working together now, we can secure a brighter, greener future for the people of Essex.
Why attend?
Delegates will learn how best the Essex Climate Action Commission recommends Essex transforms itself into a net zero county as quickly as possible. Innovative ways in which we can take action now to minimise the impact of climate change will be revealed.
Extensive research on what Essex residents think, will also be revealed during the event.
Delegates will also have the option to network with over 30 Commissioners as well as fellow delegates both before and after the main event.
Who should attend?
This event will be of interest to:
Residents
Students
Young people
Educationalestablishments
Community groups, charities and voluntary groups
Anchor institutions
Local and national government
Other climate commissions
Essex businesses
Businesses looking to invest in Essex
Land owners and farmers
The event will be particularly relevant to professionals in those sectors linked to the key themes covered in the report.
Register now to secure your place at this event on 20th July! https://www.airmeet.com/e/a384a230-c9ee-11eb-b8a2-eb5d6bc1deff
To apply for any of these positions please download and complete the three-part application
form at the bottom of this page and send it to [email protected]by the closing date of 11th July 2021.
Interview date TBC : Wednesday 23rd July or Friday 25th July
The government has said it will “shortly” start to accept applications for the final part of its £2bn Culture Recovery Fund emergency funding package, which amounts to about £300m.
The Department for Digital, Culture, Media & Sport said the fund had provided £1.2bn to more than 5,000 organisations in England, with further support going to help organisations in Scotlad, Wales and Northern Ireland.
It said this had helped protect an estimated 75,000 jobs and supported almost 100,000 freelancers in the arts and culture sector.
It said the third and final round of funding would go towards protecting more “culturally significant organisations in need” and provide additional funding to some existing recipients of the fund.
The DCMS said it hoped that thousands of arts, heritage, cultural and creative organisations would receive support from the fund to secure their futures and help them move towards reopening at full capacity.
It said that of the more than £300m that would be made available, £218.5m would go to organisations “at imminent risk of failure” that had not yet received any funding from the scheme, plus existing recipients.
The DCMS said a further £35m would be put in the Heritage Stimulus Fund, taking the total allocated to £80m, to support major programmes of work and repair grants for heritage at risk.
The government said £20m would go in a Cultural Asset Fund, which would support the £20m National Heritage Memorial Fund’s Covid-19 Response Fund, designed to save heritage assets at risk of loss.
A further £35m is available for “contingencies”.
The government said guidance for each funding stream would be published shortly.
“Funding will be available to boost those who have received support already while ensuring more culturally significant organisations do not fail as a result of the pandemic, protecting theatres, museums, galleries, independent cinemas and organisations around the country for future generations and safeguarding hundreds of thousands of creative jobs in the supply chain,” the DCMS said.
Oliver Dowden, the culture secretary, said: “This round of funding will provide a further boost to help organisations build back better and ensure we can support more of those in need – safeguarding our precious culture and heritage, and the jobs this supports.”
A volunteering boom among young people is being predicted for the summer by the Royal Voluntary Service (RVS).
It has released the findings of a survey that show that seven out of ten students aged 18-24 plan to spend their summer break volunteering.
The survey found that more than a third (34%) of students believe that volunteering “will give them a sense of purpose they are lacking.
A similar proportion (35%) want to ‘give back’ following a pandemic bit year for the country.
Schemes young people are looking to get involved in include the NHS Volunteer Responders Initiative, which is being delivered by the RVS and GoodSAM on behalf of NHS England.
This includes a call for students to help at Covid-19 vaccination sites as stewards.
RVS chief executive Catherine Johnstone said: “It’s great that students and other young people are now able to get their first dose – and by volunteering over the summer they can help the NHS protect many others too.
“Feedback from those who have stepped forward already has been fantastic, with people saying it has boosted their CV as well as being a great way to make friends.”
We are really excited to announce that we are looking to develop the work of ECVYS by employing a partnership and engagement officer to amplify the voice of our members in partnership meetings, strengthen our network, and raise the profile of the voluntary youth sector in terms of resourcing, collaboration & communication.
We are looking for a dynamic networker, for a new administration & communications role within ECVYS who would like to be a part of our small, but amazing and impactful charity.
Part-time, 21 hrs (equivalent to 3 days a week), flexible hours
3 year post initially
Home working, but with travel to meetings within Essex, Southend & Thurrock
£23,000-£26,500 per annum pro rata
Feel free to contact our CEO Rachel if you would like an informal chat [email protected]
Take a look at the job description attached to this email (also available on our website www.ecvys.org.uk ) with details on how to apply
The Support Services Team Leader will develop capability within the organisation through understanding and managing information flow for inbound channels including web chat, text, social media channels, email, and telephone. The role will manage two individuals with skill sets that enable communications to be handled professionally, courteously, and efficiently with an audience who are often in challenging personal circumstances.
Externally stakeholders from across the NHS, voluntary sector and local government need to understand our service and how to refer into the services of Age Concern Colchester. This will be handled through meetings, leaflets and working to support hyper-local teams recognise the value of the service and how to use the services within.
Referrals will come in for our services and need to be managed through our in house database and directed immediately to the relevant services. Equally some contacts will need an external referral for the right support.
What the Role Covers for Team Leader Inbound Support Services
Support Services Helpdesk
Provide line management to a team of inbound communications coordinators
To develop efficient processes to manage communications within the internal and external operating environment.
Work with colleagues at Operations Manager level to agree and implement support workstreams
Deliver high call quality (for phone and web) and contact response (for all other channels)
To identify, implement and maintain Customer Service Standards
Generate and assess inbound performance and referrals tracking
Assess peaks and troughs of communication activity against any campaigns that are delivered
Health and Wellbeing Alliance / External Connections
Develop inbound referrals from relevant community partners
Identify key stakeholders in the Health and Wellbeing Alliance and develop relationships
Look at opportunities for the development of neighbourhood working
Work closely with partners in EPUT and ESNEFT to develop the service
Identify key stakeholders in GP surgeries, CVS operations and Social Prescribing to develop the flow of referrals each way
Provide meaningful information that enables decision-making within the Alliance
Website
Manage website pages towards a stronger referral pathway
Develop the Chat function fully to provide optimum support for website visitors
Work to maximise usage of call handling and reporting functionality
Monitor, maintain and develop webpages o clients and families of clients can support themselves to find resources
Monitor, maintain and develop paged of the website as appropriate.
People / Team
Inspire your team to deliver first-class support services to clients and the wider team
Support with corporate inductions as needed
Cultivate a supportive approach within the team to colleague requests for help
Be a trusted team member who is reliable and looked up to by colleagues
Be a positive ambassador for Age Concern with all stakeholders
Draw people into Age Concern through the welcome and service experience
Cover the team as needed in periods of absence, holidays or peak call periods
Key Relationships
Support Services Operations Manager
Other Operations Managers
Specialist Support Services Team
Alliance organizations
Colleagues in the NHS and Local Government
The role is a permanent role for 37.5 hours a week.
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
To join a high-performing team in a charity with a great current and future growth plan apply today.
Age Concern Colchester and North East Essex is a Charitable Organisation that is focused on making life better for individuals in later life. The current services that we provide cover: –
Identifying benefit entitlements and supporting applications for those 60+ – £1.6m per year in benefits entitlements
Providing a befriending service to more than 350 individuals in later years
Supplying information and advice on practical support services around the home for those in later years
Offering emotional support and referral to specialist bereavement and end of life services
Connecting people in later years via community hubs, activities, and interest groups
The charity has gone through significant growth over the last couple of years and is now an independent charity that reaches people throughout Colchester, Witham, and North East Essex.
Club and Activity Coordinator – 15hrs North East Essex Tendring Area
What will you do?
Network with organisations, agencies and parishes to identify the gaps for clubs and activities in hard to reach communities
Promote activities and clubs within in the North East Essex area
Engage with Communities to support in the set up of clubs and activities for people living in later years
Recruit, manage, train and retain activity Volunteers who will support Clubs and activities in various locations
Promote healthy living and well-being through activity
Support anyone affected by Dementia to access clubs and activities
Work alongside Volunteers in the Veranda and other venues
Collect feedback to check activity is enjoyable and engaging
Record attendance, outcomes and case studies
Promote the befriending and dementia service in areas that older people may be socially isolated, due to rurality or people affected by dementia.
Develop internal and external referrals so that attendees improve their life
What will you engage volunteers to do in their local community?
Meet and greet attendees in a friendly, inclusive and supportive way
Set up, run and close down activities.
Manage subs and refreshments
What are your qualities?
You will need to be friendly, outgoing, confident and able to juggle a range of priorities well
You will be comfortable using a laptop and a data recording system as well as email and MS office
Able to understand the confidential nature of our work and put in place relevant safeguarding procedures
You will have a genuine desire to make a difference to people in very challenging personal circumstances
You will need an understanding of Dementia and supporting anyone affected by dementia (training will be available)
Be welcoming and empathetic to people living in later years
Believe in empowering individuals to live an independent life
Be encouraging and energetic, positive and patient
Willing to work as part of a team and support other team members
What do you need to consider before applying?
All our staff and volunteers go through the DBS process and thorough vetting (no costs)
You will need to have a car, licence and business class insurance as there is travel across North East Essex
Previous experience in a similar role would be an advantage
Experience in group facilitation an advantage
Previous knowledge of Food hygiene, health and safety procedures and risk assessments desirable
We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
What do we offer?
Age Concern is a friendly and enjoyable place to work. We work hard but also enjoy some downtime together. Due to the nature of our work, this is essential because we all have tougher days and need to be there to work through these days when they happen.
The organisation is growing our reach and activity because of the high demand for support. It is an exciting time to be a part of what we are doing, and this opportunity is about genuinely making a big difference to people. We take great pride in what we do, who we help and how we transform lives.
The role is Fixed term for one year for 15 hours a week with flexible working between the hours of 8.30 am – 5 pm and covering days between Mon – Fri.
